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Insights into the Truths about Outsourcing: Busting the Myths

The global outsourcing trend is on a rise and we have been hearing great outsourcing success stories all around the globe. But, it has always been a tough choice for agencies to opt for white label services. And what makes this choice even tougher are the myths that go around the word ‘outsourcing’.  

So, here we try to get a deep insight into the truth about outsourcing and debunk some of the most common myths about it:

1) You are Offering High-end Authority

Am I giving too much control to my white label partner? 

As an agency, the first concern that comes to your mind is about relinquishing a certain amount of your control to an outsider. With all your business processes in place and balanced management, it is obvious to feel insecure when opting for outsourcing.

But hiring a white label partner doesn’t always mean you are giving over the control to them, instead, you can look forward to a valuable partnership approach. Where you need to find an outsourcing service provider who is able to align well with your business processes and offer a delightful experience for your clients. A regular reporting and high transparency over the various outsourced tasks can help you do away with the concern of relinquishing too much control. With this, a white label partner never serves your clients directly and you resell your services under your brand name.

2) It Can Just Be A Short-term Approach To Reduce Costs

Don’t I need outsourcing only if there is an urgent requirement?

Outsourcing is mainly popular for its perks like cost reduction and meeting urgent requirements. And a majority of businesses see it as a short-term strategy. However, outsourcing can add a lot more value to a business than this.

Confused for a short-term approach, white label services can help a business in its overall expansion goals. A dedicated outsourcing team acts as an extension to your in-house team, thus building an extra revenue stream for your business. With this, a long-term outsourcing strategy helps you retain top talents, add new business offerings and seamlessly manage urgent deliverables.

3) You Are Possibly Hindering Your Security And Privacy

Is it safe to trust an offshore partner with all the crucial client data and private credentials?

One of the main reasons why some agencies are still reluctant to adopt outsourcing is the fear of handling access to their private data to a third party. However, outsourcing as an approach has evolved significantly. Professional white label agencies now follow outsourcing contracts that are integrated with data and security norms, thus making sure there is restricted access to your data and it comes under NDA.

4) Outsourcing Is Only Beneficial Large Businesses Or Agencies

How can outsourcing help my small business?

A common myth that businesses tend to believe is that only large to medium-size businesses and agencies choose white label services, owing to their large service demands. 

Don’t let this myth fade your startup goals. Instead, outsourcing can be your best cost-cutting strategies while expanding your agency business in the initial stages. Outsourcing your client requirements to offshore white label agencies at economical costs can help you save on your resource investment. With this, the outsourcing approach helps you minimize the risk of hiring a large dedicated inhouse team when your business growth is uncertain.

5) Unqualified Resources Are Working On My Outsourced Projects

Do I really get experienced resources working on my outsourcing project? 

Agencies invest a lot of their valuable time in finding the right resource for their inhouse team and they fear to outsource their tasks to resources who are inexperienced. As this might hinder the quality of their work. 

Professional white label agencies tend to take the complete accountability of your projects and invest a thorough amount of research in hiring qualified resources for your tasks. With this, you can always discuss the quality requirements you are looking for and ask for the professional details of the resources working on your projects.

What if outsourcing approach can add the most value to your business, and it is high time you are ignoring the same? Don’t let a list of baseless myths fade away from your opportunities to grow as a one-stop agency. Start outsourcing today!

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Kevin Oskow

Kevin Oskow

Kevin is the Vice President of Client Success with the Webby Monks, a full-service outsourcing company offering services to agencies to help with overflow support. His background is rooted in search, design, development and digital/traditional marketing. Over the last 2 decades, he has helped hundreds of companies grow their business, seeing them through the hurdles that come with early success and tight budgets. With over 15 years in the agency world, he brings unparalleled knowledge and experience to every project.

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